Fehlermeldungen Error Codes HP DesignJet 5000/5500 ⋆ Fennemania.com

17 Apr Fehlermeldungen Error Codes HP DesignJet 5000/5500

Posted at 14:40h in News by Sytze Fennema

Fehlermeldungen Error Codes HP DesignJet 5000/5500

HP DesignJet 5000 Series (42-inch)

: C6090A
: C6090AR
: C6090V
: C6091A
: C6091AR
: C6091V

DesignJet 5000 Series (60-inch)

: C6095A
: C6095AR
: C6095V
: C6096A
: C6096AR
: C6096V

Fehlermeldungen Error Codes HP DesignJet 5000/5500

HP 81 680-ml Yellow DesignJet Dye Ink Cartridge(C4933A)

01 – Hardware Fehler
04 – Netzwerk-Karten Fehler
06 – Schlitten Sensor Fehler
08 – Print Head Fehler
09 – Festplatten Fehler
0A – Schlauchsystem Fehler
0B – Hardware Fehler
0C – Tropfenerkennung
0D – Div. Fehler
0F – Firmware / Software Fehler

010023 = EEROM Fehler
0B000D = 24 Volt Fehler
0C0030 = Drop Detector Fehler
0C0032 = Drop Detector Fehler
0C1000 = Service Station Fehler

01dcxxxx = I/O Card Fehler
030d0170 = Carriage Fehler
030d0171 = Carriage Fehler
031609xx = Mainboard Fehler
03450097 = Window, Cutter, Carriage oder Firmware Fehler
036000bd = Printhead Cleaners, Service Station oder Carriage Fehler
036e0136 = Ausrichtungs Fehler

01002D = Trailing Cable oder Carriage Fehler
010023 = Mainboard def.
010030 034c095e = Power, Netzteil Fehler
010040 = Paper-Achsen Fehler, Encoder, Motor oder Mainboard def.
010041 = Scan-Achsen Fehler, Encoder, Encoder Strip, Carriage oder Mainboard def.
010042 = Station Encoder Fehler, Service Station oder Mainboard def.
010090 = Paper-Achsen Fehler, Motor Encoder, Motor oder Mainboard def.
010091 = Paper-Achsen Fehler, Motor Encoder, Motor oder Mainboard def.
010092 = Markierungs Position Fehler, Line Sensor, Carriage, Trailing Kabel oder Mainboard def.
011000 = Mainboard def.

040000 01E603D9 = Parallel Interface Fehler

050000 = Markierungs Position Fehler, Line Sensor, Carriage, Trailing Kabel oder Mainboard def.
050001 = Markierungs Position Fehler, Line Sensor, Carriage, Trailing Kabel oder Mainboard def.

06030C = Line Sensor Fehler, Carriage, Trailing Cable oder Mainboard def.
06040C = Line Sensor Fehler, Carriage, Trailing Cable oder Mainboard def.

0A0000 = APS Fehler, Tubes System oder Cartridge def.
0A0010 = APS Fehler, Tubes System oder Cartridge def.
0A0020 = APS Fehler, Sensor def.
0A0030 = APS Fehler, Cartridges oder Tubes System def.
0A0040 = APS Fehler, Cartridges oder Tubes System def.
0A0050 = Leak Fehler, Leak Detector oder ISS PCA def.
0A0060 = Leak Fehler, Leak Detector oder ISS PCA def.
0A0070 = EEROM Fehler, Mainboard def.

0B0000 = Mainboard def.
0B0001 = Ink Supply Station oder Mainboard def.
0B0002 = Ink Supply Station, APS oder Mainboard def.
0B0003 = ADC0 Fehler, Mainboard def.
0B0004 = APS Failure, Ink Supply Station,APS Mainboard def.
0B0005 = APS Failure, Ink Supply Station,APS Mainboard def.
0B0006 = Trailing Cable Fehler oder Mainboard def.
0B0007 = Vacuum Lüfter def.
0B0008 = Cooling Lüfter def.

Fehlermeldungen Error Codes HP DesignJet 5000/5500

0B0009 = Aerosol Lüfter def.
0B0010 = Firmware Fehler, Printhead Cleaners, Service Station oder Carriage def.
0B000A = Primer Fehler, Service Station oder Mainboard def.
0B000B = APS Fehler, Ink Supply Station, Air Pressurization System oder Mainboard def.
0B000C = Serial Device ADC test Fehler, Mainboard def.
0B000D = 24 V Test Fehler Mainboard def.
0B000E = Scan-Achsen Fehler, Carriage def.

Fehlermeldungen Error Codes HP DesignJet 5000/5500

0B000F = Heater Fehler, Mainboard def.
0C0030 = Drop Detector Fehler, Mainboard def.
0C0032 = Drop Detector Fehler, Service Station oder Drop Detector def.
0C0040 = Printhead Drop Detection Fehler, Printheads, Drop Detector, Carriage oder Service Station
0C00FF = Printhead Fehler
0C1000 = Primer Fehler, Service Station def.
0C1001 = Primer Fehler, Service Station oder Mainboard def.

0D0000 = No Media Profiles Fehler, update Firmware
0D0000 033f019C = No Media Profiles Fehler, update Firmware
0D0002 = Speicher Fehler
0D0003 = Printhead Ausrichtung Fehler, Print Heads oder Firmware def.
0D0004 = Printhead Ausrichtung Fehler, Print Heads oder Firmware def.
0D0005 03180382 = Cutter Fehler, Cutter oder Carriage def.

Fehlermeldungen Error Codes HP DesignJet 5000/5500

0FXXXX = Firmware Fehler
0F0200 00b007bc = Media Profil und Speicher Fehler, Speicher oder Firmware def.
0F0200 00b007E5 = Media Profil und Speicher Fehler, Speicher oder Firmware def.
0F0200 01E603d2 = Parallel Interface def.
0F0100 03180382 = Cutter Fehler, Cutter oder Carriage def.

Fehler-Code	Beschreibung / Empfehlung
Designjet 5000, 5500 Fehler FFFF FFFF xxxxxxxx	General firmware error.
Designjet 5000, 5500 Fehler FFFF FFFF 02B301b0	This error usually appears at the beginning of Printhead Alignment due to a firmware bug. If requent, upgrade firmware to A.02.xx.
Designjet 5000, 5500 Fehler FFFF FFFF 02E30751	Related to a Hard Drive starting to fail.
Designjet 5000, 5500 Fehler FFFF FFFF 01DCxxxx FFFF FFFF 01DC0077 FFFF FFFF 027302F8	There is a problem with the I/O Card (happens during power up).
Designjet 5000, 5500 Fehler FFFF FFFF 030D0170 or 030d0171	At power-up, the Printer thinks it is smaller than 42 inches.
Designjet 5000, 5500 Fehler FFFF FFFF 031609xx FFFF FFFF 03160A14	This error code only appears if the Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Remove media and re-boot the printer.
Designjet 5000, 5500 Fehler FFFF FFFF 031C02C2	Media System Error: Upgrade Firmware (Error points to not have any profiles). Replace hard Drive if Firmware Upgrade fails. Can occur when or if a printer has been interrupted in a process and shut down with paper in the paper path. For example, a user cancels a print but the printer keeps on printing so the user interrupts by switching off the main power switch. → Solution: If the error recurs when the printer is rebooted, try the following: Remove paper from the printer and power cycle it. The system error will disappear, the printer will start up to Ready for media and you can reload paper using the front panel LOAD MEDIA button.
Designjet 5000, 5500 Fehler FFFF FFFF 03450097	If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. If you press any key on the front panel FFFF FFFF 03450097 may be displayed. Re-boot the Printer and make sure that the Window is never opened during the cutting operation. Upgrade to any A.02.xx firmware release.
Designjet 5000, 5500 Fehler FFFF FFFF 036000BD	This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialisation, while checking the Printhead Cleaners. In most cases, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by a service station fault.
Designjet 5000, 5500 Fehler FFFF FFFF 036e0136	This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the printer. Re-boot the printer and error code should not appear again.
Designjet 5000, 5500 Fehler 01002D	(Non-Continuable) The main PCA cannot communicate with the Carriage.
Designjet 5000, 5500 Fehler 010023	(Non-Continuable) EEROM Test failure.
Designjet 5000, 5500 Fehler 010030	This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension). 034c095a The Power Supply may not function correct. 034c095e There is nothing wrong with the Printer. Reboot the printer and error code should not appear again.
Designjet 5000, 5500 Fehler 010040	Error in Paper-axis Encoder quadrature.
Designjet 5000, 5500 Fehler 010041	Error in Scan-axis Encoder quadrature.
Designjet 5000, 5500 Fehler 010042	Error in Service Station-axis Encoder quadrature.
Designjet 5000, 5500 Fehler 010090	(Continuable) Error in Paper-axis Motor Encoder.
Designjet 5000, 5500 Fehler 010091	(Continuable) Error in Paper-axis Motor Encoder.
Designjet 5000, 5500 Fehler 010092	(Continuable)Mark Encoder position not detected on Drive Roller.
Designjet 5000, 5500 Fehler 011000	NIB Crash. Power printer off and on again using the power switch at the back of the printer.
Designjet 5000, 5500 Fehler 040000	01E603D9 This is an error that is related to the parallel port. It happens normally in new printers and only once (it is unlikely to happen again). Even if the error appears again, there is nothing wrong with the Printer.
Designjet 5000, 5500 Fehler 050000	(Continuable) Lens has problems reading the Mark Encoder on the Drive Roller.
Designjet 5000, 5500 Fehler 050001	(Continuable) Lens has problems reading the Mark Encoder on the Drive Roller.
Designjet 5000, 5500 Fehler 06030C	Bad line sensor.
Designjet 5000, 5500 Fehler 06040C	Line sensor not connected correctly.
Designjet 5000, 5500 Fehler 0A0000	APS Failure.
Designjet 5000, 5500 Fehler 0A0010	APS Failure.
Designjet 5000, 5500 Fehler 0A0020	Error in calibrating the APS sensor.
Designjet 5000, 5500 Fehler 0A0030	Problem in Depressurizing Air System.
Designjet 5000, 5500 Fehler 0A0040	APS Failure.
Designjet 5000, 5500 Fehler 0A0050	(Non-Continuable) The printer had detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed).
Designjet 5000, 5500 Fehler 0A0060	(Non-Continuable) The Printer has detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed).
Designjet 5000, 5500 Fehler 0A0070	(Continuable) The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware.
Designjet 5000, 5500 Fehler 0B0000	Bad Ambient Temperature measured.
Designjet 5000, 5500 Fehler 0B0001	Bad humidity read.
Designjet 5000, 5500 Fehler 0B0002	Bad IDS pressure read.
Designjet 5000, 5500 Fehler 0B0003	ADC0 Internal channels check Failure.
Designjet 5000, 5500 Fehler 0B0004	APS Failure.
Designjet 5000, 5500 Fehler 0B0005	APS Failure.
Designjet 5000, 5500 Fehler 0B0006	The trailing cable has been incorrectly connected.
Designjet 5000, 5500 Fehler 0B000X	Unable to detect Fan (X= 7-Vacuum, 8-Cooling, 9-Aerosol).
Designjet 5000, 5500 Fehler 0B0010 xxxxxxxx	This firmware error code is related to the detection of the printhead cleaners by the line sensor. It always happens during initialisation, while checking the printhead cleaners. In most cases, it is a problem of incorrectly inserted printhead cleaners, but it can also be caused by the service station.
Designjet 5000, 5500 Fehler 0B000A	Primer Shutdown Error.
Designjet 5000, 5500 Fehler 0B000B	APS Failure.
Designjet 5000, 5500 Fehler 0B000C	Serial Device ADC test failure.
Designjet 5000, 5500 Fehler 0B000D	24 V source test failure.
Designjet 5000, 5500 Fehler 0B000E	At power-up, the Printer thinks it is smaller than 42 inches.
Designjet 5000, 5500 Fehler 0B000F	(Continuable) Only applicable to Designjet 5500 series. Unable to detect the Heater. If this error appears, all settings related to the heater will disappear from the front panel.
Designjet 5000, 5500 Fehler 0C0030	Drop detect failure.
Designjet 5000, 5500 Fehler 0C0032	(Continuable) Drop detector not calibrated or the calibration settings have been lost.
Designjet 5000, 5500 Fehler 0C0040	Error in Printhead Drop Detection. This error code appears when the Printer detects that the same area of nozzles do not work in different Printheads. The possible causes are either fibres or a piece of paper in the Drop Detector or that the Scan-Axis reference is incorrect.
Designjet 5000, 5500 Fehler 0C00FF	Print Mask could not be generated. The mask generation algorithm could not generate the print mask. Possible causes are memory corruption, print mode definition incompatible with mask restrictions (if using an external RIP). This cause is not likely to be the Printhead because if it was, the Printhead would be marked as XX21 REPLACE.
Designjet 5000, 5500 Fehler 0C1000	Primer not calibrated or the calibration settings have been lost.
Designjet 5000, 5500 Fehler 0C1001	Primer Shutdown Error.
Designjet 5000, 5500 Fehler 0D0000	No media profiles available.
Designjet 5000, 5500 Fehler 0D0000	033f019C No media profiles available.
Designjet 5000, 5500 Fehler 0D0002	(Continuable) Insufficient memory to Initialize HPGL2/RTL. The minimum memory required is 96 MB so verify memory installed on the printer.
Designjet 5000, 5500 Fehler 0D0003 xxxxxxxx	(Non-Continuable) This error usually appears at the beginning of printhead alignment due to a firmware bug. If error appears frequently upgrade to firmware release A.02.xx.
Designjet 5000, 5500 Fehler 0D0004 xxxxxxxx	(Non-Continuable) This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the Printer. Re-boot the printer and the error code should not appear again.
Designjet 5000, 5500 Fehler 0D0005 03180382	(Non-Continuable) After cutting the media, the Printer cannot deactivate the cutter.
Designjet 5000, 5500 Fehler 0Fxxxx	(Non-Continuable) A firmware error has occurred.
Designjet 5000, 5500 Fehler 0F0100 030C099F	(Non-Continable) While start up: This may be an error finding the mark encoder. The mark encoder is the white plastic piece on the left end of the roller. Replace the lense cover first. If the error remains, turn the printer off, and place a piece of black tape over the hole at the left end of the drive roller, this will block the mark encoder from the line sensor and should trigger a 010092 error during power on. When the 010092 error comes up, press enter to continue past the error. After the printer comes ready, remove the tape, and run a scan axis calibration. To run the Scan Axis Calibration: 1. Enter “Device Setup”. 2. Enter “Utilities”. 3. Press the UP arrow and ENTER keys simultaniously. 4. Select “Yes”. 5. Enter “Service Calibrations”. 6. Run the “Scan Axis Calibration”.
Designjet 5000, 5500 Fehler 0F0100 03180382	(Non-Continable) After cutting the media, the Printer cannot deactivate the cutter.
Designjet 5000, 5500 Fehler 0F0100 36B0923	(Non-Continable) Firmware error. Hard Drive Replacement fixed issue.
Designjet 5000, 5500 Fehler 0F0200 00B007bc	This is an error related to an internal crash involving media profiles and memory.
Designjet 5000, 5500 Fehler 0F0200 00B007E5	Refer to System Error Code 0F0200 00B007BC.
Designjet 5000, 5500 Fehler 0F0200 01E603d2	This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the printer.
Designjet 5000, 5500 Fehler 1F500XX	(Boot Failed) This is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective.
Designjet 5000, 5500 Fehler 1F50010	(Boot Failed) PCI Bus Error. Hard Drive could be bad. Replace Hard Disk (Main PCA, Power Supply). Also swap JetDirect Slots.
Designjet 5000, 5500 Fehler E50000	This is an error that is related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive and/or the Main PCA are defective.